Shipping and Return Policy
Exchanges & Refunds
In an effort to ensure customer satisfaction, we offer an exchange and refund policy. If the package was damaged in shipping or if we made a mistake on your order, we will exchange the item at our expense and reimburse you the return shipping fees.
If you are not satisfied with your purchase, we will refund the full price of your purchase minus original shipping charges upon receipt of the merchandise (returned to us at your expense) within 15 days of your original purchase.
For exchanges and returns, please:
- return new merchandise in its received condition
- include a copy of your invoice
- include a statement of reason for return/exchange
- return the merchandise within 15 days of the shipment date listed on your packing slip
All shipments should be addressed to:
The Junior League of Charleston
51 Folly Road
Charleston, SC 29407
All refunds will be made in the form of the original payment method and may take up to two weeks to process and issue. Direct any refund questions to 843.763.5284 or firstname.lastname@example.org.